The Cooling component of the Energy Program begins on Jand ends on August 15, 2022. Eligibility - You can also renew your eligibility and report changes for all programs noted on the CommonHelp website.Energy Assistance (Fuel, Crisis and Cooling).CommonHelpĬommonHelp is a web-based system that allows Virginia citizens 24/7 easy access to screen and apply for: Please keep your case workers direct number in your phone at all times for faster, easier service. If you do not know your worker’s number, please dial 54 and you will be given their direct number as they currently telework. Our offices are located at 120 East Court Street Rocky Mount VA 24151, and 1533 Franklin Street Rocky Mount VA 24151.įor a replacement EBT card, you may call 1-86 or you can call your case worker directly for quicker service. You may also request a self-addressed stamped envelope if you choose to mail by calling 54. There are also drop boxes located at every office for easy delivery. We will continue to have applications located outside the main entrance of each office for easy convenience. You may apply for benefits online at CommonHelp, by phone at 1-85, or for Medical Assistance only at 1-85 (TDD: 1-88). We look forward to assisting you indoors!įor after-hours CPS and APS concerns please contact the hotlines: for CPS is 1-80 and for APS is 1-88. Services and Administration continues to work out of the main building and will be available to meet your needs. However, if you need to come into the agency for any Benefits reason, we have staff on sight that can help you.
The Benefits Division permanently teleworks and will continue to meet your needs in that manner. The lobby will be open from 8:30am to 4:30pm Monday thru Friday. The Franklin County Department of Social Services will once again resume normal Lobby hours at the main facility located at 120 East Court Street, Rocky Mount Virginia 24151. Notice of Lobby Opening to Public - April 1, 2022 Our mission is to protect the vulnerable, promote self sufficiency or maximum economic independence, and prevent negative social outcomes for the residents of Franklin County. The Department is an agency of county government which administers federal, state, and local public assistance and social work service programs. The Franklin County Department of Social Services is one of 120 local departments in Virginia’s public social services system. Franklin County Department of Social Services
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